Data Policy

Effective Date:

At www.ismahandmade.com (“we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us when visiting our website (www.ismahandmade.com). This Data Policy explains how we collect, use, and protect your data, as well as your rights regarding your personal information.

By using our website, you agree to the terms outlined in this policy.

1. Data Collection

We may collect the following types of data when you use our website:

  • Personal Information: This includes any information you provide when filling out forms, signing up for an account, or contacting us. This may include your name, email address, phone number, and other contact details.
  • Usage Data: We collect data about how you interact with our website, including pages visited, time spent on pages, your IP address, browser type, and device information. This data helps us understand website traffic and user behavior.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic.
2. Purpose of Data Collection

We use the data we collect for the following purposes:

  • To Improve User Experience: Understanding how you use our website helps us improve its functionality and content.
  • To Provide Services: If you’ve submitted personal information, we may use it to respond to inquiries, process orders, or provide support.
  • For Communication: We may use your contact details to send you updates, promotional materials, or newsletters, if you’ve opted in to receive them.
  • For Analytics: We use tools like Google Analytics to analyze how users interact with our website to improve its design and performance.
  • To Comply with Legal Obligations: We may use your data as required by law or to fulfill legal obligations.
3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your data with third-party companies that help us operate our website (e.g., hosting providers, payment processors). These service providers are obligated to protect your data and may only use it for the purposes for which it was shared.
  • Analytics and Advertising: We may use third-party tools like Google Analytics and advertising networks to track user behavior and serve personalized ads. These third parties may use cookies and other technologies to collect and analyze data.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.
4. Data Protection

We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. This includes using encryption and secure servers to store your information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Control Over Your Data

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: If your data is incorrect or incomplete, you can request that we update it.
  • Deletion: You can request that we delete your personal data, subject to any legal obligations.
  • Opt-out: You may choose to opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website
6. Third-Party Links

Our website may contain links to third-party websites that are not owned or operated by us. This Data Policy applies only to our website, and we are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Compliance with Data Protection Laws

We strive to comply with data protection laws relevant to our business. If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR)If you have any concerns about your data rights, you can contact us at the details below.

8. Changes to This Data Policy

We may update this Data Policy from time to time. If we make significant changes, we will notify you via email or by posting a prominent notice on our website. Please review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Data Policy or our data practices, please contact us at:

  • Email: ismahandmade@gmail.com
  • Phone: 00447828321787
  • Address: 105 Vincent Road, Dagenham, RM9 6AL
10. Your Consent

By using our website, you consent to the collection and use of your information as described in this Data Policy.

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